Code IX: Product Stewardship will help you understand what your company needs to do to meet and satisfy the requirements for Code IX of the Responsible Distribution’s Code of Management Practice. Upon completion of the course, you will better understand why product stewardship is important to chemical distributors; what processes the member company should have in place to qualify customers appropriately; how member companies can work with stakeholders to communicate and practice product safety management; what properly trained customer service representatives need to know to pre-qualify customers and identify suspicious information; and how to ensure that products being distributed are used in a manner consistent with product stewardship.